Is Now A Nectar Services Company


 Customer Experience Assurance

key to securing brand loyalty. scientifically measure the customer experience against your client's digital channel, ensure your team are aware of issues before your customer does.

Our Customers and Partners

Discovery & Design

Map IVR call paths and customer journey then auto create test cases  for fast execution

Performance Testing

Load Stress and Functional test crucial and critical paths end to end


Proactive CX Monitoring for your Contact Center and IVR

Agent Simulation

Simulate Contact Centre Agent login and test interactions including CTI data

Email & Chat

Test Chatbots & AI engines. Coach Machine Learning platforms with Automated test cases

“Cyclone’s flexibility in simulating multiple load test campaigns really helped us to validate that our customer’s platform was prepared to meet the demands of their seasonal volume as well as increased business due to major promotions. Cyclone’s technology worked flawlessly, they were easy to partner with and able to meet the customer’s needs.”

— VP Client Advocacy and Public Sector, TTEC

Auto create & Execute test cases & call flows

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